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Customer Care



LAFIDUCIA.COM ACCEPTS ORDERS 24 HOURS A DAY 7 DAYS A WEEK. Orders placed are usually processed  and shipped within 5 TO 7 business days from the time the order is placed,  excluding holidays, weekends, and vacations. Once processed orders are shipped USPS. Shipping confirmation will be sent to the email address on file once your order has been shipped. Orders cannot be cancelled once placed. 

If you  choose priority or overnight shipping, orders must be placed by 12pm CST that business day. Expedited orders that are not placed before 12pm CST will be processed the following business day.

We are not responsible for lost, stolen, or delayed shipments by the post office. Please contact your local post office for any questions concerning lost or stolen packages.

Please note, shipping cost are NON- REFUNDABLE 

To ensure that your package is properly delivered and you receive shipment within the time frame, please make sure your address is fully entered correctly. Use correct abbreviations and have spaces. WE DO NOT TAKE RESPONSIILITY FOR INCORRECT INFORMATION(please email (please email for corrections prior to processing.)


We want you to love your experience with La Fiducia Co. We value you as a customer and our goal is to ensure customer satisfaction for each and every order.

For the safety of our customers and staff, we are not offering returns or exchanges due to the rise of COVID-19 cases. If there is an issue with your purchase, please email us at

Thank You for understanding as we are all navigating through these uncertain times. 

If you are uncertain or have questions please feel free to contact us prior to making a purchase. 


Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, within 24hours, so that we can evaluate the issue and make it right. 

By completing a purchase with us, you are agreeing to our full return policy.

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